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Careers
Careers
In a high-turnover industry, Bonita Bay Club staff have put down deep roots. This translates into stability, continuity, operational efficiency, and vast Member knowledge, recognition and engagement. “Committed to exceeding Member expectations with every interaction” is the mission and mantra of the BBC team.
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Bbc Pride
Committed to Exceeding Member Expectations with Every Interaction
Thank you for your interest in employment with Bonita Bay Club. Bonita Bay Club’s outstanding reputation is based on our unwavering dedication to providing unforgettable member experiences. Our quest to offer the best in personalized service begins with our staff, therefore, we pride ourselves in the extraordinary length we go to recruit, educate and train.
Our employee mission, committed to exceeding member expectations with every interaction, drives our culture. Every day we accomplish this by living the following:
Personalized
Member names are learned and used appropriately. Services are tailored to suit the preferences of individual members.
Respectful
Members are welcomed with a warm greeting and thanked with a fond farewell. We understand that we succeed or fail as a team and that we cannot achieve our mission without the unfailing support of one another.
Innovative
While there is a place for tradition, we look for opportunities to present things that are new and exciting. We are not afraid to take chances in order to try new product and service offerings.
Detailed
Service delivery is consistent and training is conducted daily. We learn from our mistakes through diligent root cause analysis. Facilities are inspected daily to ensure that they are safe, clean and attractive. We “seat the details” because we know that they make the daily difference between good and great.
Efficient
We strive for efficient and timely service because we value members’ time. We provide “aggressive hospitality” and a strong sense of urgency in everything that we do.
Benefits
Employee Perks
Beyond exceeding our member expectations, we also offer our BBCians some pretty great perks!
Health & Dental Insurance
- Available to full-time employees after two months of employment
- Choice of multiple plans
Life Insurance
- Available to full-time employees after two months of employment
- Fully paid by BBC
- Coverage is $25,000, amount doubles if death is due to accident
- Additional coverage available for election
Vision, Voluntary Critical Illness and Accident Insurance
- Available to full-time employees after two months of employment
- Additional coverage available for election
Disability
- Available to full-time employees after two months of employment
- Provides 50% of salary after 30 months of disability
- Fully paid by BBC
General Paid Vacations
- Based on years of employment
- For all FT employees
General Paid Sick
- Based on years of employment
- For all FT employees
Paid Holiday
- 7 paid holidays
- Available to all FT employees
- Part Time and Seasonal employees receive holiday pay for holidays worked
Flexible Spending Accounts (health care & dependent care)
- Available to full-time employees after two months of employment
- Save money on out-of-pocket medical and dental expenses
- Save money on dependent care that allows you to work or go to school
401(k) Retirement Plan
- 100% match up to the first 3% contributed by the employee
- All administrative fees paid by BBC
- Immediate rollovers from former plans
- One-year waiting period
- Available to employees working at least 1,000 hours per year after age 21
Employee Assistance Program (EAP)
- Free, confidential help for problems, such as marital, stress-related, grief, etc.
- Available to all employees and to immediate family members in the same household
- No waiting period
Professional Development
- Comprehensive New Employee Orientation
- Management Training Program for all potential or current managers
- Generous budget for professional seminars and conferences
Recognition
- BBC Pride Recognition Program with awards of $50 and $100
- Seniority Program
- On-the-Spot Recognition
Free Meals
- Lunch or Dinner
- Available to employees in most departments
Cigna
- This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers.
- The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.